Shipping Policy

At Hedgerow Apparel, we strive to provide a seamless and reliable shipping experience for our valued customers. Please read the following shipping policy carefully to understand our shipping procedures and timelines.

Processing Time:

  • Orders are typically processed within 3-4 business days after payment confirmation, excluding weekends and holidays.
  • Custom-made apparel orders may require additional processing time. Details regarding processing times for custom orders will be communicated to you upon purchase.

Shipping Methods and Delivery Time:

  • We offer standard shipping and expedited shipping options.
  • Standard Shipping: Delivery typically takes 7-10 business days within the United States, depending on your location and selected shipping method.

Shipping Rates:

  • Shipping rates are calculated based on the total weight of the items in your order, the shipping method selected, and your location.
  • Free standard shipping is available for orders above a certain purchase threshold. Details regarding free shipping eligibility will be displayed during checkout.

International Shipping:

  • We offer international shipping to select countries. Shipping rates and delivery times for international orders vary depending on the destination and selected shipping method.
  • Please note that international customers are responsible for any customs duties, taxes, or fees imposed by their country's customs authorities.
  • Customers outside of the United States are responsible for shipping charges, which will be calculated based on the destination, total weight of the items, and selected shipping method.

Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your shipment online.

Shipping Address:

  • Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Additional fees may apply for address corrections or rerouting of packages.

Delivery Issues:

  • In the rare event that your order is lost, delayed, or damaged during transit, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive your order as soon as possible.

Holiday Shipping:

  • During peak seasons or holidays, shipping carriers may experience delays due to increased package volumes. While we strive to deliver orders on time, we recommend placing orders in advance to avoid any potential delays.

Questions or Assistance:

  • If you have any questions or need assistance regarding shipping, tracking, or delivery of your order, please don't hesitate to contact our customer service team. We're here to help!

Policy Updates:

  • This shipping policy is subject to change without prior notice. Any updates or revisions to our shipping policy will be communicated to our customers via our website or other appropriate channels.

Thank you for choosing Hedgerow Apparel!  We appreciate your business and hope you enjoy your shopping experience with us!